- Website Content
We will endeavour to ensure that the content of this website is always accurate, honest, and up-to-date. However, all content, including prices, is subject to change without notice.
- Personal Information
All personal information collected through the forms in this website will be used only for the purpose intended, eg to answer an enquiry or to process a booking. In the case of an enquiry, personal information will not be retained for longer than is necessary to satisfy the enquiry made. In the case of a booking, your details may be retained by us for such periods as may be necessary to satisfy your booking and for the proper administration of our own business accounting and taxation.
- Mailing List
In the case of our mailing list, we will retain the information supplied by you, comprising only your name and email address, for the purpose of periodically informing you by email of any news, special offers, cancellations or last minute availability. Your information will not be shared with any other third parties.
- Removal of Personal Information
We will remove your details from our mailing list on request. Simply send us an email from the address you wish us to delete with REMOVE as the subject.
Cookies are often used to track a user's browsing history for the purpose of targeted advertising. This website does not set any cookies of this type.
Should you wish to disable cookies, please refer to your browser's Help function. Please note, however, that disabling cookies will affect your ability to use this website, as the on-line booking system will not operate without them. Many websites will not run correctly with cookies disabled, especially ones that require you to log in or that offer any form of checkout or booking process, as cookies are usually needed to keep track of individual transactions.
- On-line Payments
In the case of on-line payments, your credit / debit card details are processed by Sagepay on our behalf, who act an an intermediary between your bank and ours. Your payment details are not made known to us.
- Telephone Payments
In the case of telephone payments, these are authorised immediately while you are on the telephone. Your credit / card details are neither recorded nor retained by us.
Links to external websites are provided as a service to our users, eg where they contain information that may be of either general or specific interest to persons planning a self-catering cottage holiday in Northumberland or elsewhere in the UK or abroad. However, we are not responsible for the content, views, or accuracy of information on external websites.
- Further Information
If you have a question about any aspect of our policy, please contact us.